Attention New South Wales Residents, the new RSA NSW Online Course is now available for you!
After years of only permitting face-to-face training in NSW, the Office of Liquor, Gaming and Racing (OLGR NSW) announced on 1st July 2012, that a twelve month trial of an Online RSA course in NSW would be launched.
RSA training in NSW is governed by NSW State liquor laws and completion of an RSA course is mandatory for licensees, serving and security staff and those wishing to enter the industry.
The launch will see a select group of existing Registered Training Organisations (RTO’s) offering the course, and have engaged strict guidelines for the RTO’s to comply with. The guidelines provided by OLGR relate particularly to student ID verification, including compliance with the BEST PRACTICE GUIDELINES FOR DELIVERING ONLINE RSA TRAINING form, and also the AQTF national training guidelines.
OLGR NSW has also provided the course content which must remain consistent across all RTOs within their own online portal systems, often referred to as Learning Management Systems (LMS).
Topics to be covered by The Online RSA New Course Include:
1. An Introduction to RSA: Which will help trainees understand the purpose for Responsible Service of Alcohol (RSA). Here trainees will learn about the principles of RSA and the role of Government in developing and enforcing RSA legislation in NSW. Government officers and experienced licensees will explain many of these details so that you gain a thorough understanding from the people that know best.
2. RSA legislation: Covers the skills and knowledge to sell or serve alcohol according to NSW legislation. This topic will also outline the legal requirements of RSA. Industry professionals will explain the key aspects of RSA legislation and how it applies to your role in industry.
3. The Impact of alcohol: Particularly the impact on patrons including long-term health problems, associated with alcohol consumption. Learn how alcohol impacts on personal and community health. Once again we will call on the expertise of a professional, as a health professional will outline issues related to the sale and service of alcohol for different types of customers, especially those at risk. You will also see how to provide accurate information to customers on alcoholic beverages.
4. RSA strategies: This topic will give you a range of skills that will help you to comply with the requirements of the liquor laws. In this topic you’ll look at role plays demonstrating best practice in RSA strategies so that you can gain practical knowledge on how to apply what you have learned. You’ll also hear from licensees about how RSA is typically applied by staff in the workplace.
Although the new delivery methodology was launched on the 1st of July, there were no RTO’s ready on that exact day to start training, but by early in the week, there were two providers, available online, the most economical being www.rsaonlinensw.com at $139. Once a trainee has completed the course and online assessments, they receive a Statement of Attainment from the RTO. This document contains their unique ID number, thus forming part of the ID verification process as required by the OLGR NSW. The RTO then submits their application to the OLGR NSW portal, and then emails an Interim Certificate to the trainee. Once the trainee has received this they make an appointment with a local Post Office, to go in and have their photo ID verified, and get a Photo Competency Card issued by Australia Post.
OLGR and Australia Post charge $70 for the competency card (which is a requirement for both face-to-face and online training). (This $70 is included in the price of the training provided by www.rsaonlinensw.com)
OLGR NSW has made it so much easier for NSW residents to obtain their RSA certificate on their own terms, when and where it is convenient for them, by eliminating the need for face-to-face training. Responsible Service of Alcohol Course online takes the hassle out of obtaining your RSA cenrtificate.
Posted by Peter Cutforth
Australian Club Training
44 Market Street
Sydney NSW 2000