Step 1: Register and pay for your course;
Step 2: Complete your online course at your own pace and from the convenience of home using our interactive online course;
Step 3: Once you’ve completed the course content, you’ll then complete the assessments provided for you through our online assessment centre;
Step 4: Once your assessment has been marked and approved by our assessor, you’ll receive a downloadable Certificate of Completion and information regarding identity confirmation requirements
Step 5: You will need to upload your ID Documents through your student account. On receipt of your identification documents, your details will be entered into the Department of Liquor and Gaming NSW database and your Interim Certificate will be emailed to you (within 1-2 business days);
Step 6: To get your Photocard, you will need to apply at a Service NSW Service Centre. To find your nearest Service NSW location, go to https://www.service.nsw.gov.au/service-centre or call 13 77 88 to find your nearest participating outlet. Please note: NOT all Service NSW outlets can process photo competency card applications. So we would advise you to check first!
Step 7: Get your ID documents ready. In order for Service NSW to process your Photocard application you will need to have your OLGR Interim Certificate, AND the correct documents to prove your identity. These must be original documents to the value of at least 100 points that prove your identity. Details of acceptable documents are listed on your interim certificate;
Step 8: Go to your nearest Service NSW centre with the documents listed in Step 7 above;
Your photo will be taken at Service NSW as part of the application process. Your Photocard will be ordered and sent to you within 3 weeks. You have 90 days to get your OLGR Interim Certificate replaced with your Photocard.
Please refer to the OLGR NSW Student Page for further information How to get your competency card
If you need any assistance you can contact us on LiveChat at the bottom of this page, or through our Contact Us page here.