Date PostedJuly 28, 2016

RSA NSW Online– Now Available

For $139 you too can enter this exciting industry by completing your RSA Course conveniently online!

Residents of NSW will be pleased to hear the RSA course is now available online. The Office of Liquor, Gaming and Racing (OLGR NSW) has just approved the Online RSA Course in NSW to run for a twelve month trial period.

Why bother with costly and time consuming face-to-face training when you can obtain your RSA certificate quickly and economically from the convenience and comfort of your own home.

The Office of Liquor, Gaming and Racing (OLGR NSW) have appointed a few select Registered Training Organisations (RTO’s) to conduct the training, while having to submit to strict guidelines relating particularly to student ID verification and Best Practice Guidelines for delivering online RSA training as well as AQTF national training guidelines.

The course content has been provided by OLGR NSW and is consistent across all RTO’s. The consistency of the new course will include according to OLGR specifications:

•The principles and practices of the Responsible Service of Alcohol (RSA).

•RSA training is governed by NSW State liquor laws and completion of an RSA course is mandatory for licensees, serving and security staff.

The course consists of four sections that will need to be completed before the certificate is obtained. They are:

1.Introduction to RSA. This topic will help you to understand the purpose of Responsible Service of Alcohol (RSA). In this section you will learn about the principles of RSA, and the role of the Government in developing and enforcing RSA legislation in NSW. Government officers and experienced licensees will explain many of these details so that you gain a thorough understanding.

2. RSA legislation.  This section covers the skills and knowledge to sell or serve alcohol according to NSW legislation. Here you will learn about the legal requirements of RSA. Industry professionals will explain the key aspects of RSA legislation and how it applies to your role in industry.

3. Impact of alcohol. In this section of the course you’ll hear about the risks to your patrons, including long-term health problems, associated with alcohol consumption. You will also learn how alcohol impacts on personal and community health. A health professional will outline issues related to the sale and service of alcohol for different types of customers, especially those at risk. You will also see how to provide accurate information to customers on alcoholic beverages.

4. RSA strategies.  This section will provide you with a range of skills that will help you to comply with the requirements of the liquor laws.  In this topic you’ll look at role plays demonstrating best practice in RSA strategies. You’ll also hear from licensees about how RSA is typically applied by staff in the workplace to gain some practical knowledge of the industry.

Although the new delivery methodology was launched on the 1st of July, there were no RTO’s ready on that exact day to start training, but by early in the week, there were two providers, available online, the most economical being at $139.

Once a trainee has completed the course and online assessments, they receive a Statement of Attainment from the RTO.  This document contains their unique ID number, thus forming part of the ID verification process as required by the OLGR NSW.  The RTO then submits their application to the OLGR NSW portal, and then emails an Interim Certificate to the trainee.  Once the trainee has received this they make an appointment with a local Post Office, to go in and have their photo ID verified, and get a Photo Competency Card issued by Australia Post.

OLGR and Australia Post charge $70 for the competency card (which is a requirement for both face-to-face and online training).  (This $70 is included in the price of the training provided by )

OLGR NSW has made it much easier for NSW residents to obtain their RSA certificate on their own terms, when and where it is convenient for them, by eliminating the need for face-to-face training while not compromising on standards.

Visit to register

Posted by Peter Cutforth


Australian Club Training

Level 26

44 Market Street

Sydney NSW 2000



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Peter Cutforth is a Director at Urban E-Learning, a global elearning, OH&S training, and web strategy firm based in Little Edward St. Spring Hill, Brisbane, Australia. Urban E-Learning provides compliance related online , Distance and Face-to-Face training products in the construction, hospitality and heavy vehicle transport sectors, to name a few. Examples include the White Card Construction induction course and the RSA - Responsible Service of Alcohol course. Peter's interests extend to training, safety and compliance, online marketing, and Mobile Apps.

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