Date PostedOctober 6, 2013

RSA NSW News: Workers best time to join the Hospitality Industry is now

Workers and prospective workers in the NSW hospitality sector will be pleased to note that a skills shortage in the sector is in fact driving up salaries.

According to a leading recruitment firm, top level hospitality staff such as bar managers and top level chefs are in such demand that owners of hotels, bars, pubs and restaurants are being forced to offer up lucrative salaries and sometimes even a stake in their businesses. In order to attract talent and keep them venue owners have to start making members of the industry a more attractive package.

The survey was conducted by Michael Page Hospitality and Leisure and had this to say about it,

A total of 67 per cent of employers surveyed by Michael Page Hospitality & Leisure reported that skills shortages would cause salaries in the sector to rise above the inflation rate in the next 12 months.

The recruiter’s 2013/14 Salary and Employment Forecast also found that more than a third of employers (34 per cent) thought it would be difficult for them to maintain headcount in the current climate.

Michael Page Hospitality & Leisure senior consultant Warren Coxall told TheShout the roles in highest demand in pub, bar and restaurant groups are executive chefs and venue managers.

He said that depending on their level of experience, executive chefs now command salaries of between $90,000 and $130,000 in most Australian states.

Venue managers meanwhile can command anywhere from $65,000 to $120,000, depending on the venue.

But with the best candidates able to command a salary increase of 10 to 15 per cent every time they move jobs, Coxall said salary alone may not be enough to ensure their loyalty.


Skilled hospitality workers are in high demand but those wishing to enter this industry need to remember that in order to do so, especially if they intend on increasing their prospects of being picked up a leading bar, pub or restaurant, need to first complete the Responsible Service of Alcohol course.

The reason for this is because most of these venues serve alcohol and in Australia, if you wish to work in one of these venues you need to be able to serve alcohol in a socially responsible manner, so as not to contribute to alcohol fuelled issues in society. Venues serving alcohol will not be able to hire you unless you complete this training and obtain a certificate stating that you have done so. Inspectors may visit the venue and request to see your certificate at any time.

According to NSW state law, Responsible Service of Alcohol is a key requirement for licenced venues because it teaches staff of these establishments the dos and don’ts of alcohol provision.

RSA training will enable workers in licenced venues to understand their obligations in serving liquor responsibly and the types of strategies that can be implemented to make a venue more responsible in its operation, in addition to fulfilling a mandatory legal requirement.


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Peter Cutforth is a Director at Urban E-Learning, a global elearning, OH&S training, and web strategy firm based in Little Edward St. Spring Hill, Brisbane, Australia. Urban E-Learning provides compliance related online , Distance and Face-to-Face training products in the construction, hospitality and heavy vehicle transport sectors, to name a few. Examples include the White Card Construction induction course and the RSA - Responsible Service of Alcohol course. Peter's interests extend to training, safety and compliance, online marketing, and Mobile Apps.

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