Date PostedOctober 3, 2012

Responsible Service of alcohol training – Advantages for Workers

Source : Luigi Mengato

Most workers in the alcohol service industry are aware of the need to undergo responsible service of alcohol training however RSA training should not be looked at as just a mandatory requirement that employers force you to undergo. There are other advantages to RSA training that workers should be aware of because it will motivate them to complete their RSA course as required by the law.

One of the biggest benefits of RSA training is that it teaches you to serve alcohol in a manner that maintains the good reputation of the establishment. This means that you will enjoy a pleasant working environment and be confident that each time you go to work you will be safe rather than being exposed to alcohol fuelled violence.

Servers of alcohol who perform their duties according to RSA regulations provide a duty of care to customers that in turn promotes job satisfaction. Workers who are serving customers responsibly and performing their duty are happier employees and so are more productive.

Obviously those workers who do not adhere to RSA regulations are liable to costly fines and could face losing their jobs altogether especially if their behaviour brings a bad reputation to the venue.


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Peter Cutforth is a Director at Urban E-Learning, a global elearning, OH&S training, and web strategy firm based in Little Edward St. Spring Hill, Brisbane, Australia. Urban E-Learning provides compliance related online , Distance and Face-to-Face training products in the construction, hospitality and heavy vehicle transport sectors, to name a few. Examples include the White Card Construction induction course and the RSA - Responsible Service of Alcohol course. Peter's interests extend to training, safety and compliance, online marketing, and Mobile Apps.

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