Date PostedJuly 28, 2016

Responsible Service of Alcohol Course online New in NSW

Online RSA New Course – Now Available Online!

Are you a NSW resident looking to get into the alcohol service industry? 

Well it’s just been made easier.  NSW Residents can now obtain their RSA certificate online at!

The good news is that authorities have finally approved a twelve month trial of the Online RSA Course in NSW which means that you no longer have to bother with costly and time consuming face-to-face training.

The Office of Liquor, Gaming and Racing (OLGR NSW) have appointed a few select Registered Training Organisations (RTO’s) who will adhere to strict guidelines while providing the most up to date and easily comprehensible training. Guidelines relating particularly to student ID verification and Best Practice Guidelines for delivering online RSA training as well as AQTF national training guidelines so you know you are receiving the best training possible.

The course content has been provided by OLGR NSW and is consistent across all RTO’s. The consistency of the new course will include according to OLGR specifications:

· The principles and practices of the Responsible Service of Alcohol (RSA).

· RSA training is governed by NSW State liquor laws and completion of an RSA course is mandatory for licensees, serving and security staff.

The course consists of four sections that will need to be completed before the certificate is obtained. They are:

1. Introduction to RSA

This topic will help you to understand the purpose of Responsible Service of Alcohol (RSA).

In this section you will learn about the principles of RSA, and the role of the Government in developing and enforcing RSA legislation  in NSW. Government officers and experienced licensees will explain many of these details so that you gain a thorough understanding.

2. RSA legislation

 This section covers the skills and knowledge to sell or serve alcohol according to NSW legislation.

Here you’ll learn about the legal requirements of RSA. Industry professionals will explain the key aspects of RSA legislation and how it applies to your role in industry.

3. Impact of alcohol

In this section of the course you’ll hear about the risks to your patrons, including long-term health problems, associated with alcohol consumption.

You will also learn how alcohol impacts on personal and community health. A health professional will outline issues related to the sale and service of alcohol for different types of customers, especially those at risk. You will also see how to provide accurate information to customers on alcoholic beverages.

4. RSA strategies.

This section will provide you with a range of skills that will help you to comply with the requirements of the liquor laws.  

In this topic you’ll look at role plays demonstrating best practice in RSA strategies. You’ll also hear from licensees about how RSA is typically applied by staff in the workplace to gain some practical knowledge of the industry.

Once the course has been completed and all online assessments have be done successfully, we will issue you with a Statement of Attainment containing your unique ID number, thus forming part of the ID verification process as specified in OLGR NSW requirements. 

We will then submit your application to the OLGR NSW portal, and thereafter email an Interim Certificate to you.  Once you have received this you can then make an appointment with a local Post Office, to go in and have the photo ID verified, and get a Photo Competency Card issued by Australia Post. OLGR and Australia Post charge $70 for the competency card regardless of whether you complete the course online or face-to-face, however this $70 is normally included in the cost of the training.  

Although the new online course for NSW was launched on 1st of July, there were no training providers ready on the day. However early in the week 2 providers have become available online. has proved the most economical at just $139 (including the Photocard fee)

The launch of this new development means that people interested in the RSA Online (NSW) no longer have to waste time and money on face-to-face training. The new delivery method makes it so much more convenient. Particularly for those who want to work and study, this course is ideal as it lets you decide when and where you want to receive your training, all you need is a computer and internet access. 

Posted by Peter Cutforth

Australian Club Training

Level 26

44 Market Street

Sydney NSW 2000



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Peter Cutforth is a Director at Urban E-Learning, a global elearning, OH&S training, and web strategy firm based in Little Edward St. Spring Hill, Brisbane, Australia. Urban E-Learning provides compliance related online , Distance and Face-to-Face training products in the construction, hospitality and heavy vehicle transport sectors, to name a few. Examples include the White Card Construction induction course and the RSA - Responsible Service of Alcohol course. Peter's interests extend to training, safety and compliance, online marketing, and Mobile Apps.

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