Date PostedJune 29, 2015

Why You Need Responsible Service of Alcohol Training

If you are currently employed at a licensed venue that serves alcohol, or if you plan on working at a restaurant, club, pub or bar that sells alcohol you are probably already aware that you must complete Responsible Service of Alcohol (RSA) training and be in possession of an RSA certificate.

Whether you are pursuing a long term career in hospitality or are backpacking through Australia, making extra cash bartending a couple of times a week, you must be in possession of a RSA certificate or you and your employer may get into trouble.

In addition to fulfilling the mandatory requirement, RSA training also serves a valuable, practical purpose. RSA training equips you with the necessary skills and knowledge to serve alcohol in a manner that doesn’t cause harm.


Teaches You to Serve Alcohol in a Responsible Manner

Alcohol is a great social lubricant but like all good things, excessive consumption of alcohol can have serious consequences.

Bartenders, sommeliers, waitrons and anyone serving alcohol needs to remember that alcohol should be served in a responsible manner. That means serving customers moderate amounts of alcohol and encouraging them to be responsible. This can be done by suggesting they eat between drinks and alternate alcoholic drinks with non-alcoholic ones.

Servers should also be proactive about encouraging drinkers to get home safely by not drink driving.

Another important part of an alcohol server’s job is asking patrons for a proof of their age. Drinkers who look under 25 should always be asked to produce their ID because serving alcohol to a minor is a serious offence which could cost you and your employer thousands of dollars in fines.



Avoiding Alcohol Harm and Violence

It is important that servers of alcohol do not serve alcohol to patrons to the extent that they become intoxicated and begin to behave irrationally.

In fact servers of alcohol have a responsibility to ensure that they do not serve alcohol to anyone who is unduly intoxicated. Servers should look out for the following signs which are the most common indications of over intoxication,

  • red eyes
  • slurred speech
  • difficulty walking
  • vomiting
  • passing out

One of the biggest benefits of RSA training is that it teaches you to serve alcohol in a manner that maintains the good reputation of the establishment. This means that you will enjoy a pleasant working environment and be confident that each time you go to work you will be safe rather than being exposed to alcohol fuelled violence.

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Peter Cutforth is a Director at Urban E-Learning, a global elearning, OH&S training, and web strategy firm based in Little Edward St. Spring Hill, Brisbane, Australia. Urban E-Learning provides compliance related online , Distance and Face-to-Face training products in the construction, hospitality and heavy vehicle transport sectors, to name a few. Examples include the White Card Construction induction course and the RSA - Responsible Service of Alcohol course. Peter's interests extend to training, safety and compliance, online marketing, and Mobile Apps.

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